A 3D Design Studio on the Web

Have questions?

Here are some frequently asked questions.

• What is Toggle3D?

  Toggle is your ultimate design studio for 3D. Whether you are here to create and texture 3D models, build product configurators for e-commerce or to prototype design, Toggle is a tool anyone can use to turn CAD into 3D with no design experience required. 

• How can I get started?

  Start by signing up to our free or pro plans and jump straight into the platform. To start creating, make sure you have a CAD or 3D model ready. 

• Do you have a free trial?

  Yes, but only for a limited time! The free plan will be free forever, but you can try our pro plan free for 30 days for a limited time.

• What’s the biggest difference between a free and pro license?

  A free license will give you just enough functionality to try out the platform and explore. By upgrading to a pro plan, you will be granted full access to the entire platform. That means unlimited projects, more templates, larger file uploads, more storage, and other advanced editing tools.

• Can I cancel a pro license?

  Yes, you can cancel at any time. Please note that we do not provide refunds for a billing period that has already been paid for. However, any canceled subscriptions will not renew for the next billing period.

• What import formats do you accept?

  We accept the following formats: STEP, stp, obj, fbx, dae and GLB.

• I don’t have a CAD file or 3D model; how do I start?

  CAD files are proprietary manufacturing files. We cannot help you obtain CAD files, but we can help you make a 3D model from a few product images! Check out ARitize3D or fill out this contact form to get in touch.

• What is private share?

  Private share is a functionality that allows you to share your 3D design with anyone inside the Toggle3D workspace.

• How do I cancel my subscription?

  You can cancel your subscription inside your “Account Settings” by simply downgrading to the free plan. If you wish to remove your account completely, please file a support ticket, we will do this for you promptly.

• What is a public link?

  A public link is provided in an iframe that you can use to share your 3D model outside the Toggle3D platform. (i.e the iframe can be embedded in another design platform, on your website etc). However, we have a fair use policy that allows a pro user 5000 free views per month across all public links. If you anticipate more views, please contact us or fill out the support form inside the app.

• What is the difference between Basic CAD Conversion and Advanced CAD Conversion?

  Basic CAD Conversion produces a triangular mesh while an advanced CAD conversion produces a quad mesh. In other words, the advanced CAD Conversion will produce a higher-quality 3D model.