FAQ for Stripe

Here is a list of frequently asked questions about our integration with Stripe. 

  • Is there any cost to sign up for the Stripe account?
    • No, it is free to sign up! There are no monthly or annual fees.
  • Will they run a credit check for me to sign up for a Stripe account, or will it impact my credit score?
    • No, Stripe does not perform any kind of credit checks.
  • Can I still accept check payments and invoicing in checkout?
  • How long will it take for me to be able to access my money?
    • This can vary based on how the payment is processed by Stripe. In the U.S., payout is typically 2 business days. You can read more about receiving payouts here.
  • What should I tell my exhibitors about the 5% fee added to their cost - can I waive that?
    • Processing fees are assessed automatically by the platform and cannot be waived.

 

If you have any additional questions, please feel free to message support at support@nextechar.com or your current account manager.