Here is a list of frequently asked questions about our integration with Stripe.
- Is there any cost to sign up for the Stripe account?
- No, it is free to sign up! There are no monthly or annual fees.
- Will they run a credit check for me to sign up for a Stripe account, or will it impact my credit score?
- No, Stripe does not perform any kind of credit checks.
- Can I still accept check payments and invoicing in checkout?
- Yes, you can still accept check payments and invoicing through checkout. Here is an article on how to set up check and invoicing payments through our system.
- How long will it take for me to be able to access my money?
- This can vary based on how the payment is processed by Stripe. In the U.S., payout is typically 2 business days. You can read more about receiving payouts here.
- What should I tell my exhibitors about the 5% fee added to their cost - can I waive that?
- Processing fees are assessed automatically by the platform and cannot be waived.
- Can I still add additional fees to check out in addition to the Stripe fee?
- Yes! Here is an article on how to add additional fees to your checkout process for your event.
- For Stripe integration, where can I find the Stripe secret key and publishable key?
- To locate API keys, please go to the Stripe website (https://stripe.com/) and log in to your account. After logging in, you will be taken to the Stripe Dashboard. On the left-hand side menu, click on "Developers." In the "Developers" section, click on "API keys."
You will now see your Publishable Key and Secret Key.
- To locate API keys, please go to the Stripe website (https://stripe.com/) and log in to your account. After logging in, you will be taken to the Stripe Dashboard. On the left-hand side menu, click on "Developers." In the "Developers" section, click on "API keys."
If you have any additional questions, please feel free to message support at support@nextechar.com or your current account manager.