Admin: How do you enable live attendee chat support?

Live attendee chat support is offered for clients that have opted for additional services such as live event support for their attendees.

This option can only be turned on by the Nextech internal admins.

To enable live attendee chat support, an admin can go to Show Setup & Settings > Settings Control Panel > Event Profile Setup > Profile Information > Enable Event Support Chat

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Notes

Once the client has paid for live attendee chat support, support needs to be notified at least a week before the event, of the event, the dates, times, and time zones.