You may participate in the event from a laptop, computer, or smartphone (Android or IOS). For an optimal user experience, we recommend using a laptop/computer. In terms of browsers, Google Chrome is highly recommended. Alternatively, you can Firefox or Microsoft Edge.
You should use a strong, wired broadband connection with a speed of at least 10 Mbps. If your connection is slower than the recommended bandwidth, you may experience buffering and load times may be longer than normal.
Other helpful tips include:
- Connect to the internet using a network cable rather than using a wireless network (Wi-Fi)
- Disconnecting from your VPN and/or corporate networks and using your home network for instance.
- Close any unnecessary applications in the background.
- Refrain from browsing the internet during the live event, streaming media, and /or downloading large files during a live event.